Free Shipping Within Sweden!

SHIPPING & POLICYS

Worldwide Shipping

All orders are shipped from Sweden. 

All orders are sent out on Mondays.

Shipping within Sweden can take up to around 3 business days.

Shipping within Europe usually takes 7-9 business days, while express shipping within EU usually takes 2-3 business days. 

Shipping outside of Europe usually takes 12-15 business days, while express shipping within EU usually takes 4-6 business days. 

If you haven’t gotten your order after this timeplease contact us. 

All packages are shipped with packaging that is designed to be recycled.

Shipping prices:

Sweden:

Free Shipping for all orders!

Europe:

0-0,25kg: 40 SEK for basic tracking, 50 SEK for express shipping with basic tracking, 107 SEK for express shipping with full tracking.

0,25-0,5kg: 50 SEK for basic tracking, 70 SEK for express shipping with basic tracking, 125 SEK for express shipping with full tracking. 

0,5-1kg: 85 SEK for basic tracking, 90 SEK for express shipping with basic tracking, 164 SEK for express shipping with full tracking. 

1kg-2kg: 120 SEK for basic tracking, 135 SEK for express shipping with basic tracking, 200 SEK for express shipping with full tracking. 

Shipping outside of Europe:

0-0,25kg: 50 SEK for express shipping with basic tracking, 95 SEK for express shipping with full tracking.

0,25-0,5kg: 60 SEK for basic tracking, 75 SEK for express shipping with basic tracking, 130 SEK for express shipping with full tracking. 

0,5-1kg: 65 SEK for basic tracking, 90 SEK for express shipping with basic tracking, 170 SEK for express shipping with full tracking. 

1kg-2kg: 120 SEK for basic tracking, 135 SEK for express shipping with basic tracking, 200 SEK for express shipping with full tracking. 

 

Due to the Covid-19 Pandemic delivery times may be affected and delays may occur. DFKT might not be able to send to some countries that I can normally ship to due to the pandemic as well. For more information please read more on my Covid 19 page. Thank you for your understanding.

Return Policy

All orders can be returned within 14 days of receiving the product unless the product has been damaged by the customer. Your payment will be returned once I have picked up the returned product. The customer is responsible for all shipping costs. 

It is possible to change your order details before it is dispatched. You can also choose to cancel you order before it has been dispatched, and in this case your order will be refunded.

Sizing exchanges are possible once you have received the product. For this you will first need to return the original product, and I will send out the new product once I have picked up the returned product. The customer is responsible for all shipping costs. 

DFKT Clothing is not responsible for packages that have been damaged or lost during delivery. 

Quality Policy

All product drops, restocks and marketing campaigns must bring value to the customer. All internal processes should be optimized to provide as much value to the customer as possible according to their requirements, and all activities that do not provide value to the customer should be optimized to do this as much as possible, or be eliminated. All new products must be analyzed to ensure that they meet customer requirements.

The leadership within the company must be optimized so that I/we can work as efficiently as possible.

All processes within the company must be mapped and optimized to be efficient and provide customer value. Bottlenecks must be solved.

DFKT will work to constantly improve. Processes must be constantly monitored for improvement, but products must also be constantly monitored to see how they can ve developed and improved for the future.

Products must be produced in the quantity needed, both through preorders as well as through carefully calculated restocks.

Contact with customers must continue to be taken care of. Feedback on new changes, products, ideas, campaigns and so on will be collected from customers, and communication throughout the organization will be adapted to communicate with customers and build relationships.